Shipping & Refund Policy | Colorich Designs

We Ship to the USA

Shipping Policy

At Colorich Designs, we focus on simplifying your shopping experience while offering unique, customizable products. Our range includes options tailored to your needs, ensuring satisfaction with every purchase.

Discover our shipping details and policies, designed to keep you informed about your orders. Plus, explore our home decor styling ideas to inspire your creativity and enhance your living spaces. Shop today and enjoy a seamless, enriching journey with Colorich Designs, where quality meets style.

We want to make your shopping experience at colorichdesigns.com simple and convenient. Below is a list of estimated shipping times for our home decor merchandise to be shipped and delivered to you

Standard Delivery

Orders shipped via Standard Delivery will typically process within 5 days of receiving credit card authorization and verification. Please allow at least 4 days for your order to be printed. Once processed and shipped from our printing partner, you can expect it to arrive within 5-11 business days. Allow extra time for color personalization orders.

Order Tracking

Once we ship your package we will send you an email with the status of your order along with tracking information.

Please Contact Us if you have any questions regarding your order.

Colorich Designs does not provide Refunds for Orders still in transit, unless they are deemed lost by our Support team.

If an order has not been delivered in 30 calendar days (for domestic US), customer should contact Colorich Designs Support within 1 week in order to be eligible for a reprint/refund.

If tracking of an Order states that it has been delivered, yet the Customer reports it as not received, Colorich Designs reserves the rights to refuse a free of charge Reprint or a Refund. Such cases will be individually investigated by the Colorich Designs Support team.

An Order can be delayed due to printing delays and from shipping carriers. Colorich Designs cannot guarantee precise delivery dates on shipping, as it is dependent on the shipping carriers. Consequently, Colorich Designs assumes no liability associated with delay and does not offer any Reprints and/or Refunds caused by shipping delays, unless our Colorich Designs Support team determines that the package was lost in-transit.

Returns & Refunds Policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by our Contact Us page.

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

The goods were purchased in the last 30 days
The goods are in the original packaging

The following goods cannot be returned:

The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Colorich Designs

217 Wrangler Dr

Coppell, TX 75019

Disclaimer: This address should only be used for returns.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.